ELM ECHO LEGAL NOTICE

Last updated: 6 August 2026

1. Business Information

This website is operated under the trading name Elm Echo by:

ELM & ECHO APPAREL LTD
Company number: 17009371
Registered in England and Wales
Registered office: Unit 7 Wilson Business Park, Initial Business Centre, Manchester, M40 8WN, United Kingdom
Email: support@elmecho.com
Website: https://elmecho.com

Our registered office is used solely for administrative and legal correspondence. It is not a customer return address. Products must not be returned to this address unless we provide prior written authorization.

2. Website Use

This website is provided solely for lawful personal and consumer shopping purposes. You must not misuse the website, attempt unauthorized access, introduce malicious software, interfere with its operation, commit fraud, or infringe the rights of others.

We may restrict or suspend access where reasonably necessary to protect our customers, website, business, or legal rights.

3. Product Information

We take reasonable steps to ensure that product descriptions, photographs, prices, specifications, and availability information are accurate.

Product colours and appearance may vary because of screen settings, lighting, manufacturing batches, and reasonable production tolerances. Measurements and specifications are approximate unless expressly stated otherwise.

We may correct typographical errors, pricing errors, or inaccurate product information. If a material correction affects an order already placed, we will contact the customer and provide an appropriate solution.

4. Electronic Products, Compatibility, and Safety

Before purchasing an electronic product, customers are responsible for checking its dimensions, voltage, plug type, connectivity, operating-system requirements, compatibility, installation requirements, and intended use.

Customers must follow all instructions, warnings, charging requirements, maintenance guidance, and safety information supplied with the product.

Products must not be disassembled, modified, improperly installed, exposed to water, used with unsuitable power supplies, or used outside their stated purpose.

Any regulatory marking, certification, compatibility statement, or technical standard applies only where expressly stated on the relevant product page, packaging, or accompanying documentation.

5. Consumer Rights

Nothing in this Legal Notice excludes, restricts, or replaces any consumer right, warranty, remedy, or liability that cannot lawfully be excluded under applicable law.

Our store policies operate in addition to any mandatory rights available under applicable law. If a product is faulty, damaged, unsafe, materially misdescribed, or otherwise fails to meet applicable legal requirements, customers may be entitled to a repair, replacement, refund, or another remedy required by law.

Any voluntary return period offered by Elm Echo does not reduce any longer cancellation or return right provided by mandatory consumer law.

6. Intellectual Property

The website and its content, including the Elm Echo name, logos, trademarks, text, graphics, photographs, videos, product descriptions, page designs, and other materials, are owned by or licensed to Elm Echo and are protected by applicable intellectual-property laws.

Website content may be viewed and used only for personal, non-commercial shopping purposes. It may not be copied, reproduced, modified, republished, distributed, sold, or otherwise commercially exploited without our prior written permission, except where permitted by law.

7. Third-Party Services and Links

This website may use or link to third-party services, including Shopify, payment providers, carriers, analytics services, advertising platforms, and social-media websites.

Third parties operate under their own terms and privacy policies. We are not responsible for third-party websites or services outside our control. This does not limit any responsibility that applicable law requires us to accept for our own obligations or for service providers acting on our behalf.

8. Website Availability and Liability

We aim to keep the website accurate, secure, and operational, but we do not guarantee that it will always be free from interruptions, delays, or technical errors.

To the fullest extent permitted by law, we are not responsible for losses caused solely by events outside our reasonable control, unauthorized website use, customer misuse of a product, improper installation, or unauthorized product modification.

Nothing in this Legal Notice excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.

9. Privacy and Cookies

Our collection and use of personal information are explained in our Privacy Policy and Cookie Policy.

Where required by applicable law, customers may have the right to access, correct, delete, restrict the processing of, or obtain a copy of their personal information. They may also have the right to object to certain processing activities or withdraw their consent.

10. Applicable Policies

Use of this website and purchases made through it are also governed by our:

• Terms of Service;

• Privacy Policy;

• Cookie Policy;

• Shipping Policy;

• Return and Refund Policy; and

• any product-specific warranty or safety information displayed on the relevant product page.

If this Legal Notice conflicts with a mandatory requirement of applicable law, the mandatory legal requirement will apply.

11. Updates to This Notice

We may update this Legal Notice to reflect changes in our business, website, services, products, or legal obligations. The current version and its last-updated date will be displayed on this page.

Updates will not retrospectively reduce any contractual or statutory right that has already arisen.

12. Contact

If you have questions about this Legal Notice, an order, or a product, please contact:

Elm Echo
ELM & ECHO APPAREL LTD
Company number: 17009371
Email: support@elmecho.com
Registered office: Unit 7 Wilson Business Park, Initial Business Centre, Manchester, M40 8WN, United Kingdom

This registered office is not a customer return address. Please contact us before returning any product.